Archive for the ‘Strategic Planning’ Category

Retiring the Internet Research Guide and MetaLib/SFX

Wednesday, November 30th, 2011

As part of KYVL’s Strategic Plan 2010-13, we continue to streamline our work, address inefficiencies and offer the best possible service to you and the Commonwealth. We believe that the services we provide should be as high quality as possible. This standard applies to the organization and content on our website in addition to our research databases and other services. To maintain a high standard of service to our users, we will be making two significant changes to the KYVL web site.

First, and after long debate, we have decided to discontinue the Internet Research Guide (formerly known as the Virtual Reference Desk) and remove those pages from our site. The IRG requires constant vigilance and a level of upkeep inconsistent with priorities defined by the current strategic plan. We also feel that we should not duplicate the efforts of the many talented librarians who are already creating LibGuides, bibliographies and custom Google searches that serve a similar purpose. KYVL is deeply indebted to all the subject matter experts who have contributed to these pages during the last 10 years.

Second, we will be discontinuing our use of the MetaLib federated searching tool and SFX link resolver. For the foreseeable future, the blue search boxes will be replaced with custom search boxes linking directly to our EBSCO resources. In the short term, we believe this change will result in easier access for our users and more efficient administration for our staff. We will be investigating discovery (or search) options to encompass all our licensed resources as part of the strategic plan.

Please feel free to contact us with any questions about these changes. We look forward to putting the time saved into new initiatives for the benefit of all.

Strategic Planning update

Tuesday, April 19th, 2011

KYVL’s Strategic Planning Steering Team continues to work on the 2010-2013 strategic plan by seeking representation from KYVL participants on the new teams formed for oversight,  leadership, and funding formula.   The Steering Team recently released the Fiscal Year 2011-12 assessments for members and KYVL is collecting signed letters of intent.

Timeline, as defined February 2011 —

2011-2012 KYVL Assessments:

  • Timeline
    • April 1 – letter to member libraries indicating estimated 2011-2012 assessment, including request for letter of intent
    • June 1 – letters of intent due to KYVL
    • July 15 – secure information about agency contributions (CPE, KDLA)
    • August 1 – final bill sent to libraries
  • Considerations
    • Determine database costs (per contracts; cost may be lower)
    • Agency contributions (CPE, KYVL)
    • Loss of $100,000 contribution from KDE

Next Steps for KYVL Strategic Planning Steering Team:

  • March 15
    • Contact appropriate groups regarding representative on KYVL Alliance and KYVL Leadership Team
  • May 1
    • Details for reorganization determined
    • Formulate Marketing/PR and Training groups
    • Formulate Funding group to begin work on 2012-13 assessment
  • July 1
    • Implement new organizational structure
    • Dissolve Strategic Planning Steering Team

If you have any questions about the process, you can contact Enid Wohlstein, the KYVL Director, or Sheree H. Williams, the Steering Team Chair.

K12 Districts Can Still Opt-In! 70 districts still have time…

Monday, November 8th, 2010

The deadline has passed for districts to return their letters of intent to Kentucky Virtual Library regarding membership.  We are allowing a grace period so folks have some extra time to work with decision makers within their district to help make the case for opting in for KYVL.

We have almost 100 school districts who have said “yes” to KYVL membership for this year, giving access through June 2011.  But we have around 70 we haven’t heard from yet. We are currently short about one-third in the assessment to be collected from the public K12 group.  That means we have a significant shortfall for this group and have to cover the deficit somehow.  We have nearly 100% participation from our other user groups and you can track that http://www.kyvl.org/advocate.shtm.

With participation in KYVL, Kentucky schools have the advantage of group buying power AND over $1 million from agencies subsidizing member contributions.   If schools and districts were on their own, the 25+  research databases would cost nearly $10 per student.    Consumer Reports, Rolling Stone,  School Library Journal, and Ranger Rick are available online to all members because of KYVL’s contracts and the power of so many coming together to share the costs.

The Top 10 KYVL databases used by KYVL’s public K12 users last year were:

Grolier Online Encyclopedias
Middle Search Plus
Newspaper Source
MAS Ultra
TOPICsearch
Academic Search Premier
Funk & Wagnalls New World Encyclopedia
Primary Search
MasterFILE Premier
ERIC

These same databases in addition to another fifteen (15) are used by many of Kentucky’s universities, colleges and community/technical colleges — students using these databases throughout their elementary and secondary education will be familiar with the resources when its time to do college-level research.  Or when they reach the workforce, the now adult Kentuckians can read foreign language newspapers online, or compare cars in Consumer Reports automotive edition, because they know where to go and how to do it.

Many resources are also Lexiled so you can choose the appropriate reading level for your student. Lexile can be used as a search criteria as well whether you are checking Novelist for a girl scientist hero fiction book for an advanced reader or perhaps, just articles from magazines or U.S. newspapers for a particular grade level.

We would like to hear from all districts by November 15th. If you need search statistics, the cost for your district or the letter of intent sent to you to pass on to your superintendent, please contact Betsy Hughes.

We will begin cutting off access via IP and login, and finally by 17 December, we will block any non-member sites from accessing KYVL licensed resources.   If KYVL is important to your students, your community, please tell your leadership to keep KYVL available.

If you need examples or talking points, check out our Advocacy page:   http://www.kyvl.org/advocate.shtm

We’ve also posted the presentations we did in September, explaining the strategic planning and how the new funding model was created.

Long PPT  – http://www.kyvl.org/docs/FundingPPT.pdf
Short PPT – for school districts   http://www.kyvl.org/docs/FundingPPT_Supers.pdf

Thank you for your support!

Enid Wohlstein, Director of KYVL, and the KYVL Strategic Planning Steering Team:

Susan Brown (Transylvania University)
Carrie Cooper (Eastern Kentucky University)
Tara Cooper (Union College)
Charlene Davis (KDLA)
Kathy Mansfield (KDE)
Sheree Huber Williams, Chair (Jefferson Community and Technical College)

Deadline is here to opt-in for Fiscal Year 2010-11

Thursday, October 28th, 2010

The letter of intent for participating in KYVL for this fiscal year is due today, 29 October. We have been emailing about the new funding model for several weeks and the process is coming to a close.  If you have not received an email from us about the new funding model and the fee change for your library, please get in touch so we can resend it immediately.  If you cannot meet the deadline, please let us know – we will be happy to work with you.

For the first time, public school districts are asked to cover their own participation fee.  Any questions about this, the history or funding formula, and the estimated assessed fee, email us.

You must be a KYVL member to participate in the ground courier service for inter-library loan and delivery of course materials.  For the public libraries, community & technical colleges, and public universities, KYVL provides this service to your library at no cost. If your library is not a Kentucky Virtual Library member, courier service cannot be purchased. Without a signed letter of intent for your library, your courier service will be discontinued at the end of December. Your library may not be a lender but consider the mailing costs of returning the items borrowed for your patrons. Also consider you may have to pay to have items shipped from the lending library.

You must be a KYVL member to access the KYVL research databases.  For these subscriptions, state agencies subsidize your access with over $1 million in contributions.  Participating libraries also receive discounts on other products from the KYVL vendors on master agreement such as EBSCO, Proquest, etc. because of the contracts or because of our purchase of basic resources.  Participation in KYVL provides you a core collection of resources at a very low cost compared to the vendor retail costs.  KYVL resources are licensed for KYVL members only. Without the signed letter of intent, in mid-November we will begin the process of suspending logins and finally blocking IPs of non-members by 17 December.

Information on the process, including the presentations from last week, can be found on the KYVL Advocacy page.  http://www.kyvl.org/advocate.shtm

About the funding model – http://www.kyvl.org/docs/FundingPPT.pdf

Who is participating?  Check the Advocacy page – we are tracking who has returned their district or library’s letter of intent.

More detail on the history and formula for the model has been provided to the school district leadership and directors or deans at member libraries in previous communications.  If you have any questions, please contact us.  Again, if you need your letter sent to you or your director or dean again, contact us.

We appreciate your continued support. Thanks to all who have already sent in your Letters of Intent!

New Fee Structure

Friday, October 15th, 2010

By now, most of you will have probably heard something about KYVL’s new funding model and fee structure. The KYVL Strategic Planning Steering team, along with the Funding Subcommittee have finalized our new funding model – designed to make KYVL more self-sustaining and less dependent on state agency funds.

There will be three special webcasts where KYVL staff and members of our Strategic Planning Steering Team will answer questions about the new fee structure and related issues. Anyone with an internet connection and a telephone may attend.

To join a webcast, click the appropriate date/time below:

October 20, 2010 – 3:00 PM Eastern
(Click here to add this meeting to your Outlook calendar)


October 20, 2010 – 5:00 PM Eastern

(Click here to add this meeting to your Outlook calendar)


October 21, 2010 – 11:30 AM Eastern

(Click here to add this meeting to your Outlook calendar)

 

We will be taking questions in advance of the webcasts, so please be sure to submit your questions via this form.

 

For more information, please visit our Advocacy page.

 

10 Years of KYVL – Did you know…?

Tuesday, February 9th, 2010

From 1999 to 2009, KYVL has served the Commonwealth through the public universities, community & technical college system, public libraries, public schools, state agencies like Ky Dept for Libraries and Archives, hospitals and other special libraries and many independent and private schools and colleges.

In honor of those 10 years, we are nearly complete with our reVisioning@10 Years Strategic Planning initiative.  We have new goals & objectives as well as a new vision, mission and core values.  The new plan will cover our operational and strategic agenda for the next three years, 2010-2013.

Take a look at KYVL successes these last 10 years!

10 Years of Service:

  • Since its inception in November 1999, KYVL’s database collection has supported over 125 million searches.
  • Our ground courier service has delivered a total of 741,970 containers and 1,153,056 items.
  • KYVL’s Voyager Consortium (integrated library system) serves 19 institutions that collectively house over 7 million individual items.
  • The Kentuckiana Digital Library has digitized historic material representing 18 Kentucky archives, including 1,000 books, over 80,000 digital photographs, 200,000 pages from Kentucky Newspapers, and 100,000 pages from the historic Daily Racing Form.

10 Years of Support:

  • KYVL has provided countless training and continuing education opportunities for P-20 educators and librarians throughout the state.
  • KYVL coordinates courier service for 445 “stops” at 183 libraries. KYVL provides this service at no cost for 171 libraries, thus allowing lab kits, books, videos, and more to be moved between libraries.
  • Over ten years, KYVL has supported the Voyager Consortium with over $4.5 million in software, hardware, data migration, training and hosting costs.

10 Years of Savings:

  • If KYVL members individually purchased the same databases offered by KYVL, they would have paid an additional $150 million in retail costs over the last 10 years.
  • Over the last decade, the KYVL Courier service has saved Kentucky libraries a minimum of $6 million dollars – the combined cost of shipping all those items at normal rates.
  • The Kentuckiana Digital Library has cultivated over 1.5 million dollars in national grant funding.
  • Members of KYVL Voyager Consortium have enjoyed a 75% discount off the retail costs of software implementation, compared to costs associated with individual purchasing.

KYVL & Public Postsecondary

  • For every dollar the public KY university libraries contribute to KYVL, they get back about $10 in resources.
  • Our 8 public KY universities would pay $1.9 million to independently acquire the same 25 licensed databases provided via Kentucky Virtual Library.
  • In FY08-09, public KY universities logged 8.9 million searches—that is less than 2 cents per search.
  • KCTCS would pay $1.6 million retail if each college library independently purchased the research databases.
  • In FY08-09, KCTCS users logged 2 million searches.
  • KCTCS is paying less than 2 cents for each search made in the KYVL resources.

Kentucky Virtual Library is a success through the support of all our partner members, planning and working together, purchasing collaboratively and applying for funding collectively.   Thank you to all the KYVL members!

reV@10 – KYVL’s new Vision, Mission and Values plus Goals & Objectives

Monday, November 23rd, 2009

We are nearly finished with Phase I and II of our reV@10 or “reVisioning at 10 Years” strategic planning iniative.

We have new Vision, Mission and Values statements plus new Goals and Objectives.

Core Values

Equitable Access
We believe that all Kentuckians should have access to quality information regardless of economic status, geographic location or educational level or attainment.

Lifelong Learning
We believe knowing how to find, evaluate, and use information contributes to lifelong learning and improves the quality of life for all Kentuckians.

Collaboration
We are committed to working together to share resources and knowledge.

Efficiency
We are committed to maximizing the use of resources.

Professionalism
We are committed to high quality services delivered with integrity, accountability and transparency.

Vision

KYVL provides comprehensive and dynamic information resources for all Kentuckians.

KYVL is an essential component of Kentucky’s P-20 educational continuum and a valued partner in economic development.

KYVL is a model for innovative cooperation and best practices.

KYVL is known, sought, used and valued by all.

Mission

The mission of KYVL is to provide all Kentuckians with equitable access to library resources and to a common foundation of quality online information for lifelong learning, working and living.

Goals and Objectives

GOAL 1: To be valued as the preferred information resource by all Kentuckians

Objectives:
1.      Increase visibility to all Kentuckians
2.      Minimize barriers to access and use
3.      Increase usage of KYVL resources
4.      Implement a statewide training initiative

GOAL 2: To have a common core of quality resources and services for all Kentucky libraries

Objectives:
1.      Restore previous levels of database content to serve the broad needs of the KYVL community
2.      Improve resource sharing
3.      Support the migration to the next generation library systems and tools for Kentucky’s libraries

GOAL 3: To be an effective leader for the virtual library community throughout Kentucky

Objectives:
1.     Increase transparency of KYVL operations and decision-making
2.      Identify and implement virtual library best practices
3.      Establish a system for regular assessment of organizational effectiveness

GOAL 4: To achieve adequate funding and sustainability

Objectives:
1.      Implement a continuous process improvement system for operations.
2.      Increase effectiveness of organizational structure
3.      Develop and implement a more effective funding model

The Virtual Library Advisory Committee (VLAC) endorsed these statements on Friday, 13 Nov.  We presented them to the Council on Postsecondary Education Senior Leadership on 16 Nov for approval.  The Senior Leadership is compromised of President King, the Vice and Associate Vice Presidents, the Marketing Director and Chief of Staff.  Approval was given.

Nearly 500 people have given their input, over 50 of them representing all the partners and constituents – KDE, KDLA, CPE, universities, public libraries, KCTCS, K12, hospitals, were involved in the “heavy lifting” of analysis and creation of the Values, Vision, Mission and Goals.

The Core Team and Full Planning Team have been invaluable and exceptional in their providing their time and expertise in creating these statements which will be the foundation of KYVL work the next three years and beyond.

What are the next steps?  Core Team meeting on 14 December.  Core Team will plan next steps.

  • Set performance indicators for goals & objectives
  • Identify strategies for each objective
  • Determine resources needed for implementing strategies
  • Define relationships and dependencies of strategies to each other
  • Select which strategies are highest priority
  • Develop action plans, including tasks/activities to be completed, person/team responsible and completion date for selected strategies

Also, KYVL will post compiled feedback and other documentation.

Details and updates will be posted to the reV@10 wiki page on the KYVL website.

Thank you to all who participated.

Have a safe and relaxing Thanksgiving holiday,
Enid

KYVL budget FY2009-10: from the director’s desk

Friday, November 13th, 2009

We have a shortfall in our budget this fiscal year.  That’s the bad news upfront.  Recently, the KYVL Collections Workgroup presented a report to the Virtual Library Advisory Committee with recommendations regarding our licensed database collection in anticipation of response to budget cuts. I would like to provide you an update on the current state of our budget, talk about the Collections Workgroup report, and tell you about next steps.

As a reminder, in Fiscal Year 2008-09, KYVL resources were reduced by 30% due to budget cuts over two fiscal years and the indirect impact of the cuts leading to the contribution reduction of the Ky. Dept. for Libraries and Archives.   Through negotiations and some vendors dropping fees by 30% and unfortunately, the cancelling of licensed resources, we met the shortfall of FY08-09.

For Fiscal Year 2009-10, the Commonwealth had a reported $1 billion shortfall.  When the fiscal year began July 1, 2009, it was as yet unknown what the budget impact would be to state agencies and subsequently, to KYVL.  In anticipation of reductions, the KYVL Collections Workgroup was put into service in May to begin their analysis.  When the Collections Workgroup began meeting, it was undetermined if KYVL would be allocated the full 4% as that is at the discretion of CPE, since KYVL is a department of the Council on Postsecondary Education.

The reduction was announced Aug 28, effective retrospective to July 1, 2009 (the beginning of our fiscal year), but we didn’t know exactly what that meant for KYVL till mid-October.  On 16 October, we determined that the 4% reduction to the Council on Postsecondary Budget would result in a deficit of $148,514.  Around that same date, EBSCO/APA came back with a further reduced amount for the PsycINFO product.

What occurred at the VLAC meeting on 19 October?

Sheree Williams gave an update of the reV@10 (reVisioning at 10 Years) Strategic Planning initiative.  Information on the planning can be found at http://www.kyvl.org/wiki/revisioningat10years/ or you can contact me directly.

Charlene Davis, as the workgroup chair, presented the Database Reduction Plan from the KYVL Collections Workgroup.  Charlene reiterated, on behalf of the Collections Workgroup, the difficulty of the charge and gave an overview of the report, and outlined the recommendations.  [A public version of the report  will be posted to our website with the VLAC meeting minutes.]

Quotations from the report are marked by **** at the beginning and end of each excerpt.

**** This is very first time that we have even entertained the possibility of disenfranchising user communities.  It was extremely painful to witness even a hint of dismantling our long held belief and philosophical foundation commitment to a true core collection of databases available to everyone in Kentucky regardless of who they were or how they were identified.   It should also be noted that during the KYVL rev@10 process that the databases were consistently and overwhelmingly identified as a strength of KYVL.” ****

The Recommendations are:

****  “The Work Group recommended that KYVL retain all databases in the core collection and increase fees to the members to make up the possible $150,000 shortfall.

Should this recommendation be unacceptable to VLAC and should the vendors not reduce their fees further to meet the needed reduction, the Work Group under extreme duress would offer the possibility of canceling the ProQuest AltWatch and Career and Technical databases with the knowledge that doing so during the semester will cause students who are relying upon them for projects great hardship.  Because canceling these databases…will not be adequate to meet the $150,000 target, the only other option left to the Work Group was to actually entertain the option of disenfranchising user communities.  ….Access to PsycINFO would be restricted to Postsecondary Institutions Only (includes state supported, AIKCU, and Special Academics.)  This is an exceptionally onerous option and a clear violation of the tenets upon which KYVL was founded; e.g., in this instance access to all databases by all citizens.  These two actions… (result in the savings needed.)” ****

To generate discussion and gauge interest, I presented a few potential scenarios for one-time allocations, based on the primary recommendation from the Collections Workgroup that member fees be increased to cover the funding deficit.  I also pointed out some highlights from the “Review of Consortial Funding and Member Fees/Oct 2009” document I had sent to VLAC regarding other consortia handling of member and resource fees, deficits and funding models.

Member fees, cost-sharing and cost-recovery have been discussed at length during the strategic planning process by members, the Full Planning Team and the Core Team and has been a recurring theme in survey and focus group feedback.  I stated that we should anticipate the new strategic plan will contain several recommendations regarding evaluation of the cost recovery and member contribution model with the intent of increasing revenue collected by KYVL.  Addressing the deficit with analysis of existing fees and introducing a scenario for a one-time premium would be a first step towards a future change in our member fee structure.

The Virtual Library Advisory Committee needed additional time to digest the Collections Workgroup report and requested further investigation of scenarios for deficit coverage.

What are the next steps?

On 19 October, VLAC created a subcommittee to review the example scenarios, validate or create scenarios and bring back recommendations for VLAC’s next meeting on 13 November.

Virtual Library Advisory Committee’s Deficit/Fees Subcommittee is as follows:
Charlene Davis, KDLA (Collections Workgroup, Chair)
Leoma Dunn, Thomas More College (Collections Workgroup)
John Stemmer, Bellarmine University (FoKAL)
Enid Wohlstein, KYVL

The subcommittee  report was sent 9 November to VLAC to give them time to review it.  The report contained 20 different scenarios, five (5) of which were recommended with two (2) brought forward as the most viable for consideration.

KYVL/CPE will cover the subscriptions as is through Dec. 2009.   Should VLAC accept a scenario to increase member fees, consideration would be given for members who need time to rework budgets, reallocate funds, etc..

The Collections Workgroup is to be commended for their expertise, for the hours committed and given with full attention and consideration, and for taking on such a difficult task.

Collections Workgroup:

Charlene Davis, Kentucky Dept. for Libraries and Archives, Chair
Linda Bartnik, Murray State University
Charles Brown, Sullivan University
Bryan Carson, Western Kentucky University
Ida Cornett, Lexington Public Library
Leoma Dunn, Thomas More College
Lesley Jackson Centre College
Betsy Hughes, KYVL
Tom Kmetz, Morehead State University
Margaret Foote, Eastern Kentucky University
James Manasco, University of Louisville
Lois Schultz, Northern Kentucky University
Lynda Short, Paul Laurence Dunbar High School
Debbra Tate, Kentucky State University
Cecelia Tavares, Jefferson County Public Schools
Mary Beth Thomson University of Kentucky
Sheree Williams, Jefferson Community and Technical College
Enid Wohlstein, KYVL

About the Virtual Library Advisory Committee meetings:

Every meeting is public.  You are welcome to dial in to participate or attend in person.   For the 13 Nov. meeting, contact us for the dial-in number.  We will meet in Room A, at the Council on Postsecondary Education office in Frankfort.  Directions and the address can be found at http://cpe.ky.gov/about/directions.htm.  Meeting minutes from the 10/19/09 meeting are not yet available as VLAC will accept the final minutes at their next meeting, which is the 13th of November.

You can also contact your representative on VLAC.  Each member represents not only their institution or library but also a particular user group.  The VLAC wiki lists meetings, members, etc. at http://www.kyvl.org/wiki/vlac/

Any KYVL member is welcome to a copy of the report, with the stipulation that vendor contract amounts and database costs be kept confidential and not posted or disclosed publicly.  Please contact me.

Thank you for your time.  We value our members/partners, their participation in KYVL, and support of the ideals which drive us and the efforts of the workgroups.  I am always open to your feedback, comments and requests.

Best regards,
Enid