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Troubleshooting

Britannica technical support

Hours: 9 am - 6 pm ET / 8 am - 5 pm CT, Monday through Friday
Phone: 800.621.3900 x7160
Email: edsupport@eb.com
Online technical support form: forms01.britannica.com/help/techsupportform.html

Kentucky educators page: britannicalearn.com/state-access/welcome-kentucky-educators/

EBSCO technical support

Hours: 24-hour support Monday through Friday
            9 am - 5 pm ET / 8 am - 4 pm CT Saturday and Sunday
Phone: 800.758.5995
Email: Use online support form at support.ebscohost.com/contact/askus.php

LearningExpress Library technical support

Hours: 9 am - 5 pm ET / 8 am - 4 pm CT, Monday through Friday
Phone: 800.295.9556 x2
Email: Use online support form at support.ebscohost.com/contact/askus.php

OCLC technical support

Hours: Monday-Friday 7:00 AM-9:00 PM ET/6:00 AM-8:00 PM CT
Phone: 1-800-848-5800
Email: Use online support form at http://www.oclc.org/support/contact-support.en.html

ProQuest technical support

Hours:  Monday - Friday: 8:00 AM-6:00 PM ET/7:00 AM-5:00 PM CT
Phone: (800) 521-0600 ext. 2971
Email: Use online support form at http://proquest.com/en-US/support/contact.shtml

 

Scholastic technical support

Hours: Monday - Friday: 8:00 AM-5:00 PM ET/7:00 AM-4:00 PM CT
Phone: (888) 326-6546
Email: Use online support form at http://teacher.scholastic.com/products/
grolier/techform.htm