Many common login errors can be resolved using the tips below.
Login errors can result from cached data. Clear the cache of most browsers by pressing:
If you being prompted to log in while on campus or on the network of a KYVL member library, please contact KYVL to confirm that we have your institution's current IP ranges on file.
Go to whatismyip.com and report your public IP to KYVL.
Note that the following IP ranges are private and internal to a library or institution:
When requesting IP changes, please note the following:
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